Privacy Policy
Bioethanol-Fireplace.co.uk respects all requests for confidentiality of personal information that is provided online and in other contacts with us.
We are aware of the need for appropriate protection and proper processing of all personal information we receive. The purpose of this privacy policy is to explain how we collect, protect, and use personal information.
Bioethanol-Fireplace and personal data
Personal Information
La información personal cubre toda la información que se puede utilizar para identificar a una persona, incluidos, entre otros, su nombre y apellido, edad, sexo, domicilio particular u otra dirección física, dirección de correo electrónico u otra información, ya sea que se relacionen o no con su residencia privada o su lugar de trabajo.
¿Qué información personal recopilamos y procesamos?
You can access www.bioethanol-fireplace.co.uk without telling us who you are or otherwise providing personal information about yourself. We, therefore, do not register any personal information unless you have expressly agreed to do so.
However, we do need certain personal information in order to sell and deliver goods to you.
We collect and process information about you when you register with:
- First and last name
- Company name and VAT no.
- Phone number
- Email address
- Provides account information when paying off a receivable
- Creates your user account with us (business customers) in order to trade with us
- Makes purchases of goods through our webshop, telephone or mail contact with our sales department.
- Send an inquiry, complaint or give us feedback, or if you otherwise provide personal information to us through the website or other channels.
We do not collect personally identifiable information from third parties about the customers.
Bioethanol-Fireplace uses various payment methods to handle online purchases, and we do not store any information on payment methods such as credit card numbers, bank account numbers or the like.
What We Use your Personal Information For
Bioethanol-Fireplace processes your personal information to fulfil a contract to which you are a party or to conclude such a contract at the time of your request.
For you, this means that we process your personal information because you have contacted us to do business with us. We also process your personal information to fulfil our part of the agreement when we have traded with each other.
For example, we use your name, telephone number, and address when goods that you have ordered must be delivered to you.
Also, we process your data if Bioethanol-Fireplace has a legal obligation to do so, or if you have given your consent to the processing.
Klarna
¿A quién revelamos información personal?
- Terceros seleccionados y de confianza que pueden usar sus datos personales para entregar los bienes que ha pedido, por ejemplo, un transportista externo.
- Otros destinatarios, cuando por ley, estamos obligados a divulgar información personal.
- Divulgación a registros o autoridades públicas con el fin de enjuiciar abusos o fraudes contra Bioetanol-Chimeneas.es.
- Para seguir desarrollando y mejorando nuestro sitio web, mantenemos estadísticas sobre cómo los usuarios usan las páginas. Las estadísticas se usan solo de forma resumida, por ejemplo, para ver qué páginas usan más nuestros clientes.
¿Dónde se almacenan sus datos personales?
The personal data is stored on servers in Denmark. We do not store all customer information encrypted. Data cannot be accessed without an encrypted connection. Customer information is encrypted in cases where applicable law so dictates. We will only keep personal data for as long as necessary for the purpose stated above.
When is your Information Deleted?
We record personal information and the information is stored for the period permitted by law. We delete them when they are no longer needed. The period depends on the nature of the information and the background of the storage. Therefore, it is not possible to specify a general time frame for when information is deleted. For statutory reasons, we keep some information for 5 years.
Access to Information
You have the right to be told what personal information we process about you. You may also, at any time, object to the disclosure of the information. You can also revoke your consent to processing information about you. If the information processed about you is incorrect, you have the right to request that it be corrected or deleted.
If you have any queries about the above, please write to us at info@bioethanol-fireplace.co.uk. If you wish to complain about our processing of your personal data, please contact us at info@bioethanol-fireplace.co.uk. You also have the opportunity to contact the Danish Data Inspectorate: Datatilsynet.
Cookies
In addition to the information you enter yourself in connection with purchases, Bioethanol-Fireplace uses Cookies. Cookies are digital information packets that the website stores on your hard drive. The cookies used do not identify the individual user, but the user's terminal equipment such as the PC and mobile phone. A cookie is not a program and does not contain viruses.
Cookies are used to improve the website's service. The use of cookies does not impair your security when using the website. Read more about cookies here.
Publisher
The website is owned and published by Biopejs-shop ApS
Bio Fireplace Group /at Biopejs-shop ApS
Gravsholtvej 15, Langholt
9310 Vodskov
Denmark
Phone: +44 1224011575
Mail: info@bioethanol-fireplace.co.uk